Methods of placing an order
By phone
Through the basket
By e-mail
Through social networks
You may place an order around the clock. It is processed within 24 hours (excluding weekends and holidays). The manager will then contact you to clarify the availability of the ordered goods, the address of the transport company's warehouse and delivery terms..
The shipments are made from Monday to Friday between 9:00 a.m. and 4:00 p.m.
Delivery
1.
Any courier service that provides delivery to your region.
In each specific case, the cost of delivery is calculated individually and depends on the distance of the address from the production or warehouse. With the help of "Nova Poshta" delivery, you can receive the goods at the branch in any city of Ukraine.
2. Our transport company, after clarifying the details and route.
3. "Pick-up" from our production or warehouse.
The product, which is available in the warehouse, is delivered within one to three days.
In the case of an ordered product, it will be delivered within the terms agreed with the manager.
Delivery abroad
We ship items by international courier delivery by express carriers:
- Fedex
- UPS
- Elin
Payment
1. Cash payment
- Cash on delivery - at the branch of the transport company, which ensures the delivery of the goods.
- Any bank of Ukraine according to the invoice.
- To the courier, at the time of delivery (after receiving the invoice and delivery note).
2. Non-cash settlement In your personal account - through the "Privat24" system
3. Non-cash VAT settlement for invoices, which is prepared in accordance with the requisitions provided by the buyer.
Payment by Visa and Mastercard cards is provided by the online payment service Portmone.com. Payment security is confirmed by an international PCI DSS audit. Support service: tel. +380 (44) 2000922, https://[email protected]/
